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Last updated: July 22, 2026 Because all products sold on this website are digital downloads (original songs and music videos), all sales are final once the purchase is completed. No Refunds on Digital Goods After a customer completes a purchase and receives access to the download link, the digital files cannot be “returned.” For this reason, we do not offer refunds, exchanges, or cancellations for any digital products. Download Issues If a customer experiences a technical problem accessing or downloading their purchased files, we will gladly assist. Customers may contact us at: support@charlesadriantrevino.shop We will respond within 48 hours and ensure the customer receives a working download link. Accidental Purchases Because digital products are delivered instantly, accidental purchases are not eligible for refunds. Duplicate Purchases If a customer accidentally purchases the same product twice, we may offer a refund for the duplicate transaction at our discretion, provided the download link for the second purchase has not been accessed. Fraudulent Transactions If a purchase is determined to be fraudulent, we will refund the transaction and revoke access to the digital files. Click to go back to Home Page: index |